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General Information

All students can participate in EL Civics instruction and assessment. However, only ESL students in WIOA II EL Civics education programs can earn payment points for passing COAAP assessments. ABE, ASE, and CTE students can earn CAEP Immigrant Integration Indicator (I3) outcome for CAEP but not payment points for WIOA II. Please see Successful Implementation of COAAPs for CAEP Agencies for a crosswalk for ABE/ASE/CTE student placement into ESL COAAP instructional levels.
Civic Objective#: 73 Program Year: 2020-2021
Civic Objective: Demonstrate the language and literacy skills necessary to effectively participate in workforce training and work in Information and Communication Technologies.
TOPSpro Form #: 732C AAP #: 73.2
Assessment Type: Oral, Written, Observation Checklist

Level Range

From: Beginning Low To: Advanced

Language and Literacy Objectives

Language and literacy objectives with an asterisk (*) are suitable for beginning low level students.
1 *Identify and demonstrate basic parts and functions of a computer.
2 *Identify, describe and/or demonstrate actions for use of a computer and/or navigate the internet (e.g. computer applications, etc.).
3 *Describe and/or demonstrate one’s ability to use a computer, for example in the context of a job interview or job application process.
4 Use technology, including the Internet, to produce and publish writing.
5 Use technology to communicate, interact and collaborate effectively with others.
7 Demonstrate the ability to write an email using appropriate style, tone, and register.

Additional Assessment Plan Tasks

Task: 1

Description: Respond to Instructions Related to Keyboarding

Following a set of written or oral instructions, student will perform up to eight keyboarding commands (BL=6, BH=8) to demonstrate knowledge of the keyboard and keyboarding vocabulary such as:

1. Undo/redo an action
2. Refresh the active window
3. Copy/Paste the selected item
4. Move up/down one screen
5. Delete the selected item and move to Recycle Bin

Assessor will use an observation checklist to score student’s responses.

Points Possible:8Level:Beginning Low - Beginning High
Scoring Rubric Points
Content
Response to command is correct. 1
Response to command is incorrect. 0

Task: 2

Description: Identify and Demonstrate Use of Common Office Software Applications

Content A (BL: 4 points possible; BH: 8 points possible; IL-A: 12))
Using level appropriate descriptions, student will identify and describe in writing 4 common office software applications (e.g. Word, Excel, PowerPoint and Outlook) as follows:

BL:
Identify (1 point per identification) each office software application as illustrated.

BH:
Identify (1 point per identification) and describe (1 point per description) the usage of each office software application as illustrated.

IL-A:
Identify (1 point per identification), explain (1 point per explanation), and provide an example (1 point per example) of common usage of each office software application in the workplace setting as illustrated.

Content B (IL-A: 15)
Given a level appropriate agency-created scenario, student will complete an authentic writing task using office software applications such as:
1. Create a table or spreadsheet and enter data as specified.
2. Name and Save the document.
3. Write an email and attach document.
4. Include description of attached document.
5. Send email to assessor.

Points Possible:27Level:Beginning Low - Advanced
Scoring Rubric Points
Content A
Statement is appropriate, clear, complete, and has correct content. There may be errors, but they do not interfere with meaning. 1
Statement is inappropriate, incomprehensible, or incorrect, or there is no statement. 0
Content B
Addresses all parts of the task effectively. Ideas are well stated, clearly expressed and supported with concrete relevant detail. No inference is required. 3
Addresses the task adequately. Some ideas may not be well stated. Contains some relevant details. May require minimal inference. 2
Nothing written or content in incomprehensible or inappropriate. 0

Task: 3

Description: Write an Email to a Prospective Employer (20 points possible)
Given a level-appropriate prompt, student will write an email to a prospective employer expressing interest in a job opportunity. Student will use appropriate style, tone, register and format.
Student will communicate up to 6 pieces of information (IL=5, IH-A=6) such as:
1. An appropriate greeting
2. Identify self
3. Expression of interest in the job
4. Describe experience or education relating to the job
5. Request an interview
6. An appropriate closing and signature.
Optimally, the writing task will be created on a computer and sent to the assessor electronically.

Points Possible:20Level:Intermediate Low - Advanced
Scoring Rubric Points
Content
Addresses 6 parts of the task effectively. Ideas are well stated, clearly expressed, and supported with concrete, relevant detail. No inference is required. Uses appropriate style, tone and register for recipient(s) of message. 14
Addresses 6 parts of the task adequately. Some ideas may not be well stated. May require minimal inference. Uses appropriate style, tone or register for recipient(s) of message. 12
Addresses at least 5 parts of the task adequately. Some ideas may not be well stated. May require minimal inference. Uses appropriate style, tone or register for recipient(s) of message. 10
Addresses at least 4 parts of the task in a general way, but may have gaps. Many ideas may not be well stated. May lack appropriate or sufficient detail or clear focus. May require some inference. May not use appropriate style, tone or register for recipient(s) of message. 8
Nothing written or content is incomprehensible or inappropriate or style, tone and register are inappropriate. 0
Grammar, Structure and Mechanics
Almost no errors in grammar, structure, spelling, capitalization, or punctuation. 4
Some errors in grammar, structure, spelling, capitalization, or punctuation that do not distract the reader. 3
Many errors in grammar, structure, spelling, capitalization, or punctuation that may require the reader to infer meaning. 2
Errors make the writing difficult to understand even with inference. 0
Format
Uses standard email format including 4 items, such as: an appropriate subject, salutation, closing, writer's contact information such as name, address, email address and phone number. 2
Uses standard email format including 3 items, such as: an appropriate subject, salutation, and writer's contact information such as name, address, email address and phone number. 1
Not in standard email format. 0

Rating Scale/Passing Scores

Total Points Possible: 47
Advanced: 42
Intermediate High: 37
Intermediate Low: 30
Beginning High: 12
Beginning Low: 7
View Civic Obj & AAP List