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General Information

All students can participate in EL Civics instruction and assessment. However, only ESL students in WIOA II EL Civics education programs can earn payment points for passing COAAP assessments. ABE, ASE, and CTE students can earn CAEP Immigrant Integration Indicator (I3) outcome for CAEP but not payment points for WIOA II. Please see Successful Implementation of COAAPs for CAEP Agencies for a crosswalk for ABE/ASE/CTE student placement into ESL COAAP instructional levels.
Civic Objective#: 28 Program Year: 2025-2026
Civic Objective: Access the health care system and be able to interact with the providers.
TOPSpro Form #: 289C AAP #: 28.9
Assessment Type: Written, Role Play

Level Range

From: Beginning Low To: Advanced

Language and Literacy Objectives

Language and literacy objectives with an asterisk (*) are suitable for beginning low level students.
2 Write questions to ask community health care providers.
4 *Describe symptoms of an illness or other physical problem.
5 *Perform actions or respond to a health care provider’s questions/directions/instructions.
21 *Contact health care agencies/providers via email or the Web to discuss healthcare concerns.

Additional Assessment Plan Tasks

Task: 1

Description: Communicate with a Health Care Provider Via an Online Platform

Content A (7 items, 14 points possible)
Student will perform a level-appropriate role-play with the assessor who will take the part of a health care provider. During a simulated telemedicine (via Zoom, Google Meet, etc.) appointment with the health care provider, student will make up to 7 appropriate utterances, such as a greeting, a closing, and up to 5 interactions (BL=3, BH=4, Il-A=5) with the health care provider that include a description of the illness, symptoms, a question about the illness or symptoms and responses to the health care provider’s questions.


Content B (3 items, 6 points possible)
Student will use level-appropriate clarification techniques as needed in order to comprehend the health care provider’s (assessor’s) diagnosis and instructions (e.g. for BL-BH You have the flu, fill this prescription, take one pill twice a day and get a lot of rest. OR you have a cavity. Make an appointment to come back for a filling and a cleaning.) and take notes on them or remember the information (BL can have support such as a list on which they circle the information.) After the role-play, the student will make up to 3 (BL-BH=1, IL-IH=2, A=3) level-appropriate utterances expressing their “next steps” of care based on the conversation with the health care provider (e.g. for IH-A “After the appointment I will schedule a COVID-19 test with the Medical Assistant, then I will discuss how to isolate myself at home with my spouse, and I will take Tylenol if I have a fever.”)

Points Possible:20Level:Beginning Low - Advanced
Scoring Rubric Points
Content A
Utterance is appropriate, clear, and has correct content. There may be errors but they do not interfere with meaning. 2
Utterance is appropriate and has correct content. There may be errors that interfere with meaning, but the utterance can be understood with inference. 1
Utterance is inappropriate, incomprehensible, or incorrect or there is no utterance. 0
Content B
Utterance is appropriate, clear, and has correct content. There may be errors but they do not interfere with meaning. 2
Utterance is appropriate and has correct content. There may be errors that interfere with meaning, but the utterance can be understood with inference. 1
Utterance is inappropriate, incomprehensible, or incorrect or there is no utterance. 0

Task: 2

Description: Write an Email to a Health Care Profession About a Medical Concern

Using a prompt (visual for BL-BH, written for IL-A), student (BL-A) will write an email about a health issue for themselves or their family member.

Email will include up to 5 of the elements listed below (BL=3, BH=4, Il-A=5)
• General description of health concern/issue
• Details about symptoms
• Length and/or onset date of symptoms
• Treatments taken/tried for the symptoms
• Question about getting medical care for treatment OR request for medical appointment
• Question about diagnosing or testing
• Ongoing health issues or concerns


Email Format should include 4 elements such as:
• Appropriate Subject
• Salutation
• Closing
• Sender's contact information such as name, address, email address and phone number

Optimally, this writing task will be completed on a computer and sent to the assessor electronically.

Points Possible:13Level:Beginning Low - Advanced
Scoring Rubric Points
Content
Addresses at least 5 parts of the task effectively. Ideas are well stated, clearly expressed, and supported with concrete, relevant detail. No inference is required. 8
Addresses at least 4 parts of the level-appropriate task adequately. Some ideas may not be well stated. Contains some relevant detail. May require minimal inference. 6
Addresses at least 3 parts of the task in a general way but may have gaps. Many ideas may not be well stated. May lack appropriate or sufficient detail or clear focus. May require some inference. 4
Fewer than 3 parts of the task addressed or nothing written or content is incomprehensible or inappropriate. 0
Format, Neatness and Legibility
Email: —Uses standard email format including 4 items: an appropriate subject, salutation, closing, writer's contact information such as name, address, email address and phone number. 2
Email: —Uses standard email format including 3 items: an appropriate subject, salutation, and writer's contact information such as name, address, email address and phone number. 1
Email: Not in standard email format. 0
Grammar, Structure and Mechanics
Almost no or some errors in grammar, structure, spelling, capitalization, or punctuation that do not distract the reader. 3
Some or many errors in grammar, structure, spelling, capitalization, or punctuation that may require the reader to infer meaning. 2
Errors make the writing difficult to understand even with inference. 0

Rating Scale/Passing Scores

Total Points Possible: 33
Advanced: 29
Intermediate High: 24
Intermediate Low: 20
Beginning High: 16
Beginning Low: 12
View Civic Obj & AAP List