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General Information

All students can participate in EL Civics instruction and assessment. However, only ESL students in WIOA II EL Civics education programs can earn payment points for passing COAAP assessments. ABE, ASE, and CTE students can earn CAEP Immigrant Integration Indicator (I3) outcome for CAEP but not payment points for WIOA II. Please see Successful Implementation of COAAPs for CAEP Agencies for a crosswalk for ABE/ASE/CTE student placement into ESL COAAP instructional levels.
Civic Objective#: 37 Program Year: 2025-2026
Civic Objective: Identify and demonstrate qualities of an effective employee in the American workplace in order to get a job, keep a job or get a better job.
TOPSpro Form #: 375C AAP #: 37.5
Assessment Type: Written, Role Play

Level Range

From: Beginning Low To: Advanced

Language and Literacy Objectives

Language and literacy objectives with an asterisk (*) are suitable for beginning low level students.
1 *Identify qualities expected of a good employee in students’ countries.
2 *Identify qualities expected of a good employee in the U.S.
4 *Identify and discuss the differences in workplace behavior and communication in students’ countries and the U.S.
9 *Demonstrate successful job interview techniques.
10 Compare and contrast U.S. workplace cultural expectations with those of other cultures.
12 Identify personal strengths, weaknesses, skills and past work experience.

Additional Assessment Plan Tasks

Task: 1

Description: Identify and Compare U.S. Work Expectations

Content A (10 points possible)
Given a level-appropriate situation (e.g. a written scenario, a video or a series of pictures), student will label (BL-BH) or list (IL-A) up to 10 “good employee” behaviors (e.g. BL = 5, BH = 7, IL-A =10) that are (or are not) being demonstrated.
Examples of behaviors:
• Arriving on time
• Working with others
• Clarifying understanding
• Asking questions about tasks
• Following directions
• Showing initiative
• Meeting goals
• Completing work on time
• Making suggestions
• Volunteering for difficult jobs
• Managing time efficiently

Content B (4 items, 8 points possible)
Student (IL-A) will compare U.S. work expectations to those of another culture by answering 4 questions, such as:
1. What qualities are expected in the U.S. workplace, but not in another culture?
2. What qualities are not expected in the U.S. workplace but are expected in another culture?
3. What U.S. work expectations are the most difficult for you? Explain.
4. What is one problem that might be caused by an employee not understanding workplace expectations? Give a specific example.

Points Possible:18Level:Beginning Low - Advanced
Scoring Rubric Points
Content A
Response is correct and comprehensible. 1
Response is incorrect or incomprehensible or there is no response. 0
Content B
Statement is appropriate, clear, complete, and has correct content. There may be errors but they do not interfere with meaning. 2
Statement is appropriate and has correct content. It may be partially complete. There may be errors that interfere with meaning, but the statement can be understood with inference. 1
Statement is inappropriate, incomprehensible, or incorrect, or there is no statement. 0

Task: 2

Description: Role Play a Job Interview
In a simulated job interview, student will play the role of the applicant; assessor will play the role of the employer.

Basic Interview Questions: (up to 6 items, up to 12 points)
BL-A student will answer up to 6 basic questions asked on a job interview (BL=4, BH=5, IL-A=6).

Sample questions:
• Are you working now? Where?
• What are your skills?

Advanced Interview Questions: (up to 3 questions, up to 6 points possible)
IL-A student will answer up to 3 more involved job interview questions (IL=1, IH=2, A=3) regarding skills, ambitions, qualifications, and work history.
Sample questions:
• Tell me about your experience as a nanny.
• Give me 2 reasons why I should hire you for this job.

Applicant Question (1 item, 2 points possible)
In addition, IL-A student will ask 1 question about the job.

Body Language (3 items, 3 points possible)
All students will be rated on 3 proper body language characteristics such as eye contact, posture, no fidgeting, firm handshake as appropriate, etc.

Preparedness (up to 2 items, 2 points possible)
All students will be rated on up to 2 preparedness items e.g. brought resume/application and additional personal information such as awards, references, personal strengths (BL-BH=1, IL-A=2).

Points Possible:25Level:Beginning Low - Advanced
Scoring Rubric Points
Content
Utterance is appropriate, clear, complete and has correct content. There may be errors but they do not interfere with meaning. 2
Utterance is appropriate and has correct content. It may be partially complete. There may be errors which interfere with meaning but the utterance can be understood with inference. 1
Utterance is inappropriate, incomprehensible, or incorrect or there is no utterance. 0
Body Language
Each appropriate body-language characteristic demonstrated. 1
Each appropriate body-language characteristic not demonstrated. 0
Preparedness
Each appropriate preparedness item presented. 1
Each preparedness item not presented or not appropriate or not legible. 0

Rating Scale/Passing Scores

Total Points Possible: 43
Advanced: 38
Intermediate High: 32
Intermediate Low: 27
Beginning High: 16
Beginning Low: 12
View Civic Obj & AAP List