CASAS ELC AAP - AAP Detail

General Information

All students can participate in EL Civics instruction and assessment. However, only ESL students in WIOA II EL Civics education programs can earn payment points for passing COAAP assessments. ABE, ASE, and CTE students can earn CAEP Immigrant Integration Indicator (I3) outcome for CAEP but not payment points for WIOA II. Please see Successful Implementation of COAAPs for CAEP Agencies for a crosswalk for ABE/ASE/CTE student placement into ESL COAAP instructional levels.
Civic Objective#:	71	Program Year:	2025-2026
Civic Objective:	Demonstrate the language and literacy skills necessary to effectively participate in workforce training and work as a Health Care Worker.
TOPSpro Form #:	712C	AAP #:	71.2
Assessment Type:	Role Play
Level Range
From:	Beginning High	To:	Advanced

Language and Literacy Objectives

Language and literacy objectives with an asterisk (*) are suitable for beginning low level students.
1	*Identify and/or demonstrate communication skills for use in caring for a consumer from a different culture, background, or lifestyle than the health care provider.
2	*Identify common diseases and describe the signs/symptoms indicating that someone has the disease.
3	*Identify and appropriately report signs of abuse and neglect of consumers.
4	Identify, describe and/or demonstrate proper safety procedures as a health care provider (e.g., infection control, body mechanics, etc.).
5	Examine, interpret, support, communicate and/or document consumers’ and health care providers’ rights.
6	Analyze and/or describe scope of practice in terms of legalities associated with health care services and patient-centered care.

Additional Assessment Plan Tasks

Task: 1

Description:	Respond to a Consumer’s Complaint Content (7 items, 14 points possible) In a simulated interaction, student, in the role of health care worker, will respond to the consumer’s (the assessor) complaint and offer a cross-culturally appropriate solution. Role play will have up to 7 (BH-4, IL-A=7) interactions such as: 1. a greeting including name, job title and place of employment (if applicable) 2-3. asking two open-ended questions 4. paraphrasing the complaint 5-6. offering up to 2 solutions (IL=1, IH = 2) 7. an appropriate closing Presentation (3 items, 3 points possible) Student will be rated on 3 effective non-verbal communication skills such as eye contact, leaning toward speaker, nodding, facial expressions, etc.
Points Possible:	17	Level:	Beginning High - Advanced

Scoring Rubric	Points
Content
Utterance is appropriate, clear, complete and has correct content. There may be errors, but they do not interfere with meaning.	2
Utterance is appropriate and has correct content. It may be partially incomplete. There may be errors that interfere with meaning, but utterance can be understood with inference.	1
Utterance is inappropriate, incomprehensible, or incorrect, or there is no utterance.	0
Presentation
Each appropriate presentation characteristic	1
Each inappropriate presentation characteristic	0

Task: 2

Description:	Document Abuse or Neglect After reading a level-appropriate case scenario which includes examples of abuse or neglect, student will verbally report the incident to an appropriate person such as an ombudsperson or law enforcement official (the assessor). The student will include up to 9 (BH=5, IL-A=9) pieces of information such as: 1. greeting including name, job title and place of employment 2. reason for the report 3. name of victim 4. name of perpetrator or perpetrators 5. type of abuse suspected 6. reason this type of abuse is suspected 7. where the abuse took place, including the name of the facility, if applicable 8. time when the abuse took place 9. an appropriate closing
Points Possible:	18	Level:	Beginning High - Advanced

Scoring Rubric	Points
Content
Utterance is appropriate, clear, complete and has correct content. There may be errors, but they do not interfere with meaning.	2
Utterance is appropriate and has correct content. It may be partially incomplete. There may be errors that interfere with meaning, but utterance can be understood with inference.	1
Utterance is inappropriate, incomprehensible, or incorrect, or there is no utterance.	0

Rating Scale/Passing Scores

Total Points Possible:	35
Advanced:	30
Intermediate High:	25
Intermediate Low:	20
Beginning High:	15
Beginning Low: