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General Information

All students can participate in EL Civics instruction and assessment. However, only ESL students in WIOA II EL Civics education programs can earn payment points for passing COAAP assessments. ABE, ASE, and CTE students can earn CAEP Immigrant Integration Indicator (I3) outcome for CAEP but not payment points for WIOA II. Please see Successful Implementation of COAAPs for CAEP Agencies for a crosswalk for ABE/ASE/CTE student placement into ESL COAAP instructional levels.
Civic Objective#: 71 Program Year: 2025-2026
Civic Objective: Demonstrate the language and literacy skills necessary to effectively participate in workforce training and work as a Health Care Worker.
TOPSpro Form #: 713C AAP #: 71.3
Assessment Type: Written, Role Play

Level Range

From: Beginning Low To: Advanced

Language and Literacy Objectives

Language and literacy objectives with an asterisk (*) are suitable for beginning low level students.
7 *Describe symptoms of an illness or other physical problem.
8 *Perform actions or respond to a health care supervisor’s questions, directions, or instructions.
9 *Complete a health history form online or in print.
10 *Schedule medical/dental/vision appointments.

Additional Assessment Plan Tasks

Task: 1

Description: Schedule an Appointment

Content A (8 items, 16 points possible)
Given an office calendar listing previously scheduled appointments, student in the role of the health care worker will perform a level-appropriate role-play with the assessor who will take the part of the patient. Student will schedule a medical appointment by telephone and communicate up to 8 appropriate utterances, such as a greeting, a statement of workplace name and own name, a closing and up to 5 interactions (BL-BH=3, IL=4, IH-A=5). BL-BH will be able to schedule the first date/time offered. IL-A will need to negotiate for another date/time.

Content B (2 items, 2 points possible)
Student will show the scheduled date and time to the assessor after the role-play.

Optimally, student would be entering the appointment and submitting to the assessor electronically.

Points Possible:18Level:Beginning Low - Advanced
Scoring Rubric Points
Content A
Utterance is appropriate, clear, and has correct content. There may be errors, but they do not interfere with meaning. 2
Utterance is appropriate and has correct content. There may be errors that interfere with the meaning, but utterance can be understood with inference. 1
Utterance is incorrect, or there is no utterance. 0
Content B
Appointment date and appointment time are scheduled correctly. 2
Only one (date or time) is scheduled correctly, the other is missing or incorrect. 1
Both appointment date and appointment time are missing or scheduled incorrectly. 0

Task: 2

Description: Complete a Health History Form
Given an agency-created patient medical history, student (IL-A) will complete authentic health history form. Student (BL-BH) will complete an authentic health history form with a reduced number of sections that student needs to complete. This can be accomplished in a variety of ways such as: (1) giving BL-BH the complete form given to IL-A students and highlighting the sections BL-BH students need to fill out (2) giving BL-BH a reduced form which includes only those sections of the authentic application (given to IL-A students) that are assigned to BL-BH students.

These authentic forms are optimally internet based (see internet guidelines on the EL Civics website) but can be a paper based ones.

Points Possible:18Level:Beginning Low - Advanced
Scoring Rubric Points
Content
90% of the items assigned to the Intermediate Low-Advanced level students are correct 16
80% of the items assigned to the Intermediate Low-Advanced level students are correct 14
70% of the items assigned to the Intermediate Low-Advanced level students are correct. 12
80% of the items assigned to the Beginning Low- Beginning High level students are correct 10
70% of the items assigned to the Beginning Low- Beginning High level students are correct 8
Less than 70% of the items assigned to the Beginning Low-Advanced level students are correct 0
Legibility, Neatness, and Spelling
Neat and legible. Spelling errors do not interfere with meaning. 2
Not neat or legible, or spelling errors interfere with meaning. 0

Task: 3

Description: Take Direction from a Health Care Supervisor

Content A (6 items, 12 points possible)
Student, in the role of a health care worker, will perform a level-appropriate role-play with the assessor who will take the part of a health care supervisor. During a simulated discussion with the health care supervisor, student will make up to 6 appropriate utterances, such as a greeting, a closing, and up to 4 interactions (BL=2, BH=3, IL-A=4) that include content such as a description of the patient’s illness, symptoms, treatment and responses to the health care supervisor’s questions.

Content B (2 items, 4 points possible)
Student will use level-appropriate clarification techniques as needed in order to comprehend the health care supervisor’s (assessor’s) diagnosis and/or instructions, etc. (e.g., The patient has the flu, give them this prescription, with instructions to take one pill twice a day and get a lot of rest. OR The patient has a cavity. Make them an appointment to come back for a filling and a cleaning.) The student will take notes on the information and/or remember it (BL can have support such as a list on which they circle the information). After the role play the assessor will check the student’s comprehension of the information learned by asking up to 2 level-appropriate comprehension questions (BL=1, BH-A=2) that student will answer.

Points Possible:16Level:Beginning Low - Advanced
Scoring Rubric Points
Content A
Utterance is appropriate, clear, and has correct content. There may be errors but they do not interfere with meaning. 2
Utterance is appropriate and has correct content. There may be errors that interfere with meaning, but the utterance can be understood with inference. 1
Utterance is inappropriate, incomprehensible, or incorrect or there is no utterance. 0
Content B
Utterance has correct content. 2
Utterance is incorrect or there is no utterance. 0

Rating Scale/Passing Scores

Total Points Possible: 52
Advanced: 46
Intermediate High: 41
Intermediate Low: 36
Beginning High: 24
Beginning Low: 19
View Civic Obj & AAP List